Welcome Tenant!
In an effort to provide you with great service, we have uploaded important information and documentation for your convenience. Please feel free to use these at any time during your tenancy with us. If you ever have any questions or concerns contact our office at (804) 358-0538 during normal business hours. Or you can send us an email and we will respond to you within 24 hours. For emergencies, please see contact information below.
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Report a maintenance problem! We will respond as promptly as possible to your request. Or you can call our 24 hr maintenance line at 1-800-203-1420 Extension 100. Please contact us if you do not hear from someone within 24 hours from your submission. |
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Tired of trying to remember to pay rent each month? Here is a FREE and EASY way to have your rent payments automatically withdrawn from your checking or savings account each month. No more envelopes and no more stamps! Complete this form and fax it to (804) 358-0539! | |
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Now you CAN make a one-time rent payment online! Just fill this request form out and it will generate an invoice which will be sent to you via email. You can then make your payment via credit card using paypal. It's that easy! There is a convenience fee for this service. |
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Policies & Procedures |
Can I sublet my apartment? How long before I receive my security deposit once I move out? Find these and other answers to your burning questions on our Policies and Procedures page. |
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Refer Someone | Know someone who will be attending VCU or MCV? Refer them to us and if they sign a lease, we will pay you a $50 referral fee! Just send us their contact information and we'll handle the rest. It's that easy! |
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Don't forget to turn in your move-in checklist within 7 days from the start of your lease! This will ensure that you are not charged for repair costs that you were not responsible for during your tenancy with us. |
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Here are estimates of what contractors charge us for various repairs. Please keep in mind that these are estimates for labor ONLY and actual charges will vary depending on the contractor used and the cost of materials. |
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List of Utility Companies | Who do I call to connect utilities? We've compiled a list of important phone numbers and website addresses. If you require more information our front office is available to assist you during normal business hours. |
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Transaction History |
We can provide you with account information. Just let us know how far back you need payment history for and we'll email you a statement within 48 hours.
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I have misplaced my lease. Let us know and we'll be happy to send you a copy via email within 48 hours.
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For Emergencies |
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We look forward to serving you!
